Karen Liu,Chair of the Department of Business,was Relieved to Have

Karen Liu,Chair of the Department of Business,was relieved to have completed her human resource planning exercise for the year.She quite proudly looked at the resulting course schedule for the upcoming three academic terms.She was successful in scheduling a wide range of courses,at times that students preferred them,with more courses offered in three hour blocks or in the evening as requested.After submitting her human resource plan to her Dean,she received an urgent telephone call from the Dean's office indicating that she could not use the number of contract faculty that her plan required.Contract faculty members were valuable resources to the Department.These faculty members were normally not full time,hired on a course by course basis,and since they often had full time jobs,were most available to teach in three hour blocks or in the evenings.Unfortunately,the university maintained a contractual requirement that restricted the use of contract faculty to 35% of all courses taught in the Department,and in the university overall.
-Karen decided to use Markov analysis to aid her in her revised human resource plan,since it is particularly useful in organizations where

A) the external environment is unstable and unpredictable
B) internal (strategic) changes are complex and on-going
C) internally the movement of jobs and/or people is not fluctuating rapidly
D) rapid response is needed to social and legal challenges
E) economic conditions are changing quickly