Lynn Katsopolus was not sure which customers of her client to send confirmations. Who should she send confirmations to?
A) to the customers who will be most likely to reply
B) to the customers with the largest balances
C) to the customers with the oldest balances
D) both b and c

Question

Quizplus · Accepted Answer

Sending confirmations to customers with the largest and oldest balances helps ensure the accuracy of significant and potentially problematic accounts.

Lynn Katsopolus Was Not Sure Which Customers of Her Client