To limit message distortion, supervisors can
A) limit the number of people a message must travel through before it gets to you.
B) go to the source of the message for clarification.
C) keep communication channels open with subordinates and customers.
D) all of the above

Question

Quizplus · Accepted Answer

All three choices can help limit message distortion in different ways. By limiting the number of people a message must travel through before it gets to you (choice A), you reduce the chances of the message being changed or misunderstood along the way. Going to the source of the message for clarification (choice B) allows you to get the most accurate information and clear up any misunderstandings before passing the message on. Finally, keeping communication channels open with subordinates and customers (choice C) allows for ongoing feedback and clarification, helping to ensure that messages are received and understood accurately. By implementing all three strategies, supervisors can greatly reduce the risk of message distortion.

To Limit Message Distortion, Supervisors Can