Daniel has an excellent idea to increase productivity on his assembly line. However, the original idea he sent to his superiors was altered along the way and became ineffectual. This occurrence is known as
A) gatekeeping.
B) summarization.
C) upward distortion.
D) withholding.

Question

Quizplus · Accepted Answer

Upward distortion occurs when information is altered as it moves up the hierarchy of an organization. In this case, Daniel's original idea was changed as it was passed along to his superiors, resulting in an ineffectual solution.

Daniel Has an Excellent Idea to Increase Productivity on His