At the Grenchit Corporation the union and management have not been able to reach a mutually satisfactory agreement on a grievance. The two sides have agreed to bring in a(n) _________ who will examine the evidence and arguments on both sides and issue a binding decision.
A) mediator
B) arbitrator
C) fact finder
D) union steward

Question

Quizplus · Accepted Answer

An arbitrator is an independent third party who is brought in to hear evidence and arguments from both the union and management regarding a dispute or grievance, and to issue a binding decision to resolve the issue. A mediator is also an independent third party, but their role is to facilitate communication and negotiation between the two sides in order to reach a mutually acceptable agreement. A fact finder is similar to an arbitrator, but their decision is advisory rather than binding. A union steward is a union representative who works closely with union members to address workplace issues and grievances, but they do not have the authority to make binding decisions or serve as an impartial third party in a dispute.

At the Grenchit Corporation the Union and Management Have Not