Pam is a sales manager for Paradise Beauty Products.She has told her sales people that she expects each of them to increase their customer contacts by at least 5 percent in the next month.Pam has set a(n) :
A) procedural policy.
B) functional objective.
C) policy guide.
D) performance standarD.In order to determine whether a firm is making progress toward its goals and objectives,managers must establish specific,attainable,and measurable standards.This is what Pam has done.
Correct Answer:
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