Jessica found a job at a bank,after losing her insurance company job when the firm went bankrupt.Although she has only been with this firm for a couple of weeks,she senses a rather austere climate where not too many people take the time to get to know one another.Several of her coworkers seem to get very nervous when managers walk by and breathe sighs of relief when the VP is away for the day.When she asked her supervisor why people seemed afraid of the VP,the supervisor quoted an old Tennyson poem,"Ours is not to reason why,ours is but to do and die." Jessica realizes the bank does not operate as an open organization.It lacks a thriving informal organization.It is unlikely that Jessica will feel an allegiance to this company.
Organizations do not operate effectively without both the formal and informal organizations.

Question

Quizplus · Accepted Answer

Both the formal and informal organizations play crucial roles in the functioning of an organization. Formal organizations provide structure, hierarchy, and standards of behavior, while informal organizations provide social support, communication channels, and a sense of community among employees. Without both, an organization may lack cohesiveness, productivity, and employee satisfaction. Jessica's experiences at the bank highlight the importance of a strong informal organization in creating a positive work environment.

Jessica Found a Job at a Bank,after Losing Her Insurance