It is inappropriate to ask colleagues to review bad-news messages that you plan to deliver to groups of customers or employees.

Question

Quizplus · Accepted Answer

It is appropriate and often advisable to ask colleagues to review bad-news messages to ensure they are clear, empathetic, and well-received by the audience. Getting feedback from others can also help to identify any potential issues or misunderstandings that could arise from the message. However, it is important to use discretion and sensitivity when selecting colleagues for feedback and to ensure that any confidential or sensitive information is protected.

It Is Inappropriate to Ask Colleagues to Review Bad-News Messages