A study by Holiday Inn actually showed that as the number of defects per hotel increase, the amount of revenue per room increases.

Question

Quizplus · Accepted Answer

This statement is false. It goes against basic economic principles that suggest customers are willing to pay more for higher quality products and services. Therefore, as the number of defects per hotel increase, it is unlikely that revenue per room would also increase.

A Study by Holiday Inn Actually Showed That as the Number