What are the three management functions that are central to meeting the needs of service customers?
A)Marketing, operations, and finance.
B)Marketing, operations, and human resources.
C)Marketing, finance, and accounting.
D)Marketing, finance, and operations.
E)Finance, accounting, and human resources.

Question

Quizplus · Accepted Answer

The three management functions that are central to meeting the needs of service customers are marketing, operations, and human resources. Marketing helps to identify and understand customer needs, operations ensures the delivery of quality service, and human resources ensures that employees have the necessary skills and knowledge to provide excellent service. Finance, accounting, and other functions are important, but they are not as directly related to meeting the needs of service customers.

What Are the Three Management Functions That Are Central to Meeting