MAX Computers manufactures affordable laptops and desktops at its factory in Arizona.MAX has experienced a moderate amount of financial success,but upper management wants the firm to grow at a faster rate and become a bigger player in the highly competitive computer market.The firm's greatest problems relate to its employees.Employee turnover is high--most employees at MAX leave within two years or less of being hired.In addition,the rate of productivity among employees is not as high as executives would like.The vice president of human resources is considering moving MAX towards a high-performance work system.
-Which of the following best supports the argument that MAX should move towards a high-performance work system?
A) MAX competitors regularly use benchmarking to compare their employees to those in other firms.
B) MAX customers purchase new computers every two years according to online customer surveys.
C) Outsourcing clerical tasks would enable MAX to raise employee salaries and increase productivity.
D) Using advanced recruitment and hiring practices will allow MAX to improve employee productivity.
E) MAX will be able to reduce quality control issues by reassigning line managers to new departments.

Question

MAX Computers manufactures affordable laptops and desktops at its factory in Arizona.MAX has experienced a moderate amount of financial success,but upper management wants the firm to grow at a faster rate and become a bigger player in the highly competitive computer market.The firm's greatest problems relate to its employees.Employee turnover is high--most employees at MAX leave within two years or less of being hired.In addition,the rate of productivity among employees is not as high as executives would like.The vice president of human resources is considering moving MAX towards a high-performance work system. 
-Which of the following best supports the argument that MAX should move towards a high-performance work system?
A) MAX competitors regularly use benchmarking to compare their employees to those in other firms.
B) MAX customers purchase new computers every two years according to online customer surveys.
C) Outsourcing clerical tasks would enable MAX to raise employee salaries and increase productivity.
D) Using advanced recruitment and hiring practices will allow MAX to improve employee productivity.
E) MAX will be able to reduce quality control issues by reassigning line managers to new departments.

Quizplus · Accepted Answer

The fact that employee turnover is high and productivity is not meeting expectations suggests that the current hiring and management practices at MAX are not effective. Moving towards a high-performance work system, which includes advanced recruitment and hiring practices, is more likely to address these issues than the other options presented. The other options do not directly address the problems related to employee turnover and productivity.

MAX Computers Manufactures Affordable Laptops and Desktops at Its Factory