Jian is a well-known professor of labor relations at a major university. She recently was asked by representatives of labor and management at a nearby corporation to help them resolve a disagreement that threatened to cause a breakdown in negotiations. If Jian agrees to help, her role will be to encourage both parties to continue negotiating and to offer constructive advice and suggestions, but she will not have the authority to render a binding decision. Jian's role is that of a mediator.
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