Which T&D evaluation method involves monitoring and measuring a firm's internal processes,such as operations,and then comparing the data with information from companies that excel in those areas?
A) return on investment
B) benchmarking
C) onboarding
D) behavioral change

Question

Quizplus · Accepted Answer

B)Benchmarking is the process of monitoring and measuring a firm's internal processes,such as operations,and then comparing the data with information from companies that excel in those areas.Common benchmarking questions focus on metrics such as training costs,the ratio of training staff to employees,and whether new or more traditional delivery systems are used.

Which T&D Evaluation Method Involves Monitoring and Measuring a Firm's