Which of the following is a component of the analytical CRM system?

Question

Quizplus · Accepted Answer

Data mining and visualization is a component of analytical CRM system which helps in identifying patterns and relationships within the customer data to make predictions and improve decision-making processes.

Other options mentioned are also components of a CRM system:
A) Enterprise marketing management- helps in managing marketing campaigns across various channels
B) Sales force automation- helps in automating the sales processes 
C) Technologies to facilitate communication- helps in enabling communication between the company and customers through various channels 
E) Customer service and support- helps in managing customer queries and complaints.

Which of the Following Is a Component of the Analytical