Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system.
-In the Kendall notation M/G/4, G stands for
A) memoryless arrival distribution
B) general departure distribution
C) memoryless arrival and departure distributions
D) none of the above

Question

Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system. 
-In the Kendall notation M/G/4, G stands for
A) memoryless arrival distribution 
B) general departure distribution 
C) memoryless arrival and departure distributions 
D) none of the above

Quizplus · Accepted Answer

In the Kendall notation, M stands for Poisson arrival process, and 4 stands for 4 servers. The letter G represents a general service time distribution, which is exponential in this case. Therefore, the correct Kendall notation for this system is M/G/4.

Exhibit 13.1 The Following Questions Are Based on the Output Below