A quality circle is a form of __________.*
A) cross-functional team
B) employee involvement team
C) virtual team
D) informal group

Question

Quizplus · Accepted Answer

A quality circle is a group of employees who voluntarily come together to identify and solve work-related problems, improve processes and quality, and ensure customer satisfaction. It is a type of employee involvement team that promotes teamwork, communication, and continuous improvement. Option A is incorrect because although a quality circle may include members from different departments or functions, it is not necessarily cross-functional. Option C is incorrect because a quality circle typically meets in-person, not virtually. Option D is incorrect because a quality circle is a formal group with a defined purpose, structure, and process.

A Quality Circle Is a Form of __________