The most important step in the control process is __________.*
A) forecasting
B) establishing objectives and standards
C) measuring actual performance
D) taking necessary action

Question

Quizplus · Accepted Answer

The most important step in the control process is establishing objectives and standards. Without clear objectives and standards, it is impossible to measure performance or take necessary action. Forecasting and measuring actual performance are important steps, but they are meaningless without clear objectives and standards to compare against. Taking necessary action is also important, but it is the result of the control process rather than a step within it.

The Most Important Step in the Control Process Is __________