The nurse is caring for a patient who has jaundice and is scheduled for a hepatobiliary scan.The patient states, "I don't think I really want to have this test.What if they find liver cancer or something!" Which of the following responses by the nurse is best?
A)"It is easy to get paranoid, but this isn't the cancer floor, so you shouldn't worry."
B)"What do you know about the reason your health-care provider has scheduled the test?"
C)"This test is usually given to look for problems with the bowel, so I don't think your health-care providers are worried that you might have liver cancer."
D)"I know what you mean; the tests are never as hard as waiting for the results."

Question

Quizplus · Accepted Answer

The best response is to explore the patient's concerns and knowledge about the reason for the test. By asking what the patient knows about the reason for the test, the nurse can address any misconceptions and provide education about the test's purpose. This can help alleviate the patient's fears and allow them to make an informed decision about proceeding with the test. A dismissive response like A would be inappropriate and unprofessional. C is inaccurate and could further increase the patient's anxiety. D is an ineffective attempt at empathy and does not address the patient's specific concerns.

The Nurse Is Caring for a Patient Who Has Jaundice