Knowledge management is the process through which organizations generate value from what kind(s) of assets: (i) monetary, (ii) intellectual, (iii) knowledge-based.

Question

Quizplus · Accepted Answer

Knowledge management specifically deals with intellectual and knowledge-based assets, such as employee expertise and organizational best practices. Monetary assets, while important, are not necessarily relevant to the knowledge management process. Therefore, options A and C are incorrect. Option D is a tempting choice as it includes all three asset types, but the focus of knowledge management is on non-monetary assets.

Knowledge Management Is the Process Through Which Organizations Generate Value