Identifying the Primary and Secondary Activities That Comprise a Company's

Identifying the primary and secondary activities that comprise a company's value chain

A) indicates whether a company's resource strengths will ultimately translate into greater value for its shareholders.
B) reveals whether a company's resource strengths are well-matched to the industry's key success factors.
C) is the first step in understanding a company's cost structure (since each activity in the value chain gives rise to costs) .
D) is called benchmarking.
E) is called resource value analysis.