Which statement best expresses the advice offered in the text about using a buffer in a negative message?
A)An apology is an ineffective buffer.
B)A buffer should not convey a false impression.
C)Buffers should be placed in the closing of a bad-news letter.
D)A buffer should be as long as possible to delay the bad news.

Question

Quizplus · Accepted Answer

The text advises that when using a buffer in a negative message, it should not convey a false impression. This means that the buffer should not mislead the reader into thinking that the message is positive when it is actually negative.

Which Statement Best Expresses the Advice Offered in the Text