The text cites business writer Don Tapscott, who says that business writers frequently choose instant messaging as a channel because it allows for a faster response.
Correct Answer:
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Q11: The ability to prepare concise, audience-centred, professional,
Q12: The text recommends replacing a command with
Q13: You are more likely to achieve your
Q14: Business writing should be audience-oriented, purposeful, and
Q15: The text says that you should anticipate
Q17: Sport Chek
You work as a buyer for
Q18: The most effective messages focus on the
Q19: Sport Chek
You work as a buyer for
Q20: According to the text, it isn't necessary
Q21: Sport Chek
You work as a buyer for
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