A manufacturing firm aims to become a high-performance work system.To do this,a survey team asks employees for comments and suggestions on how they can improve the firm.Some of the newest hires say they feel left out of decision-making processes,while some of the experienced employees say their objections towards the firm switching to cheaper manufacturing equipment went unheard.Which of the following conditions would help the firm strengthen the formation of its high-performance work system?
A) The newest employees should be encouraged to focus on their tasks rather than being involved in improving work methods.
B) The management should allow experienced employees to participate in planning changes in equipment,layout,and work methods.
C) The new employees should be left out of planning changes because they are not accustomed to the firm's way of doing things yet.
D) The firm should hire a third party to gain an outsider's assessment on what needs to be done.
E) The survey team should ignore the employee comments and push for the changes they would like to see instead.

Question

Quizplus · Accepted Answer

Allowing experienced employees to participate in planning changes ensures that their objections are heard and addressed, which helps to create a sense of inclusion and participation. This is an important aspect of a high-performance work system. The other choices do not address the issues raised by the employees or may even worsen the situation.

A Manufacturing Firm Aims to Become a High-Performance Work System