One way performance management systems can support organizational goals is by
A) defining and measuring performance in broad behavioral terms.
B) linking performance measures to meeting internal and external customers' needs.
C) ignoring situational constraints.
D) outsourcing those goals to professional behavior management firms.
E) choosing business goals based on employees' skills and abilities.

Question

Quizplus · Accepted Answer

Linking performance measures to meeting internal and external customers' needs helps to ensure that the organization is focused on achieving its overarching mission and goals. By aligning individual goals and objectives with the needs of the organization's customers, performance management systems can help to drive organizational success and ensure that performance is consistently measured and monitored. This approach can improve employee engagement, productivity, and retention, as well as enhance customer satisfaction and loyalty.

One Way Performance Management Systems Can Support Organizational Goals Is