The senior management of a firm is undecided about the number of employees needed for its new project. To advise the executives, a human resource specialist uses a computer system to estimate how long teams of three different sizes will take to complete the project, assuming the project is of either low, average, or high difficulty. The type of system appropriate for this case is a(n)
A) expert system.
B) HR dashboard.
C) decision support system.
D) transaction-processing system.
E) document management system.

Question

Quizplus · Accepted Answer

A decision support system (DSS) is an interactive computer-based system that aids decision makers in solving problems, analyzing data, and making decisions. In this case, the human resource specialist is using a computer system to estimate project completion times based on different team sizes and difficulty levels, which is a prime example of a DSS. This allows the specialist to provide data-driven recommendations to senior management regarding the number of employees needed for the new project.

The Senior Management of a Firm Is Undecided About the Number