Tom's Art Supplies used to sell art supplies through mail order catalogs, but the company's order takers often had difficulty deciphering their customers' handwriting on the order forms. Since switching to an online e-commerce site, Tom's has been able to solve this problem, allowing the company to enjoy the advantage of:
A) reaching new customers
B) reducing costs
C) increasing accuracy
D) improving customer service
Correct Answer:
Verified
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