You design and make women's jewelry, which you sell through an e-commerce site. Based on feedback from potential customers, you have decided to make a few changes to your site, such as developing a loyalty program, publishing customer testimonials, and including your Better Business Bureau Online accreditation logo. These steps are designed to address potential customers' ______.

Question

Quizplus · Accepted Answer

The changes mentioned (developing a loyalty program, publishing customer testimonials, and including a Better Business Bureau Online accreditation logo) are all aimed at addressing potential customers' lack of trust in the e-commerce site. These steps help build credibility and reassurance that the site is reputable and trustworthy. While privacy concerns and language challenges are important considerations for e-commerce sites, they are not specifically addressed by the changes mentioned in the question.

You Design and Make Women's Jewelry, Which You Sell Through