Which of the following identifies the key customers,determines their needs,and then develops products and/or services to meet those needs?
A)Customer Service Management
B)Product Development and Commercialization
C)Customer Relationship Management
D)Demand Management

Question

Which of the following identifies the key customers,determines their needs,and then develops products and/or services to meet those needs?
A)​Customer Service Management
B)Product Development and Commercialization​
C)Customer Relationship Management​
D)Demand Management​

Quizplus · Accepted Answer

Customer Relationship Management (CRM) focuses on identifying key customers, understanding their needs, and developing strategies to meet those needs effectively.

Which of the Following Identifies the Key Customers,determines Their Needs,and