According to the services theater framework,in many types of service encounters,it is critical to keep frontstage and backstage areas separate.

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The services theater framework emphasizes the importance of separating frontstage and backstage areas in many types of service encounters. This ensures that customers only see the polished and professional aspects of the service, while the backstage area is used to handle any operational issues that may arise.

According to the Services Theater Framework,in Many Types of Service