Managers play a pivotal role in leading organizational change.If the responsible manager fails to communicate a sense of urgency,they are falling short in the ________ phase of change.

Question

Quizplus · Accepted Answer

In change management, there are three phases: unfreezing, changing, and refreezing. In the unfreezing phase, a sense of urgency needs to be communicated to employees to understand the need for change. If the responsible manager fails to do so, they are falling short in the unfreezing phase. Therefore, the correct answer is A) unfreezing.

Managers Play a Pivotal Role in Leading Organizational Change