As organizations become more flexible and responsive, there is a distinct trend toward __________.
A) centralized authority
B) decentralized decision making
C) increased formalization
D) narrower spans of control
E) reduced delegation

Question

Quizplus · Accepted Answer

The trend towards flexibility and responsiveness typically involves flattening the organizational structure and empowering employees at lower levels to make decisions. This is achieved through decentralized decision making, where authority and decision making are pushed down to front-line employees. Therefore, the best choice is B.

As Organizations Become More Flexible and Responsive, There Is a Distinct