The degree to which jobs are standardized and guided by rules and procedures is called __________.
A) work specialization
B) centralization
C) regulation
D) formalization
E) specification

Question

Quizplus · Accepted Answer

Formalization refers to the degree to which jobs are standardized and guided by rules and procedures. Work specialization refers to the degree to which tasks in an organization are divided into separate jobs. Centralization refers to the degree to which decision-making authority is concentrated at higher levels in the organization. Regulation and specification are not commonly used terms in organizational behavior.

The Degree to Which Jobs Are Standardized and Guided by Rules