The nurse is interviewing the client.Which of the following techniques should the nurse use to decode the client's messages?

Question

Quizplus · Accepted Answer

Active listening involves not only hearing the words being spoken, but also paying attention to nonverbal cues such as tone of voice, facial expressions, and body language. This technique allows the nurse to decode the client's message and gain a better understanding of their thoughts and feelings. Developing and transmitting an idea, using words, and body language may all be important in the communication process, but they do not specifically address decoding the client's message.

The Nurse Is Interviewing the Client