Informational memos are increasingly being sent via email.
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Q10: To write an effective sales letter,
A) begin
Q11: A memo is most appropriate for
A) relaying
Q12: Inquiry letters are always unsolicited.
Q13: When conveying bad news,
A) place an apology
Q14: Headings and bullets are not needed in
Q15: Memos
A) are commonly addressed to people outside
Q17: A _memo accompanies a package of materials
Q18: Memos generally focus on only one topic.
Q19: Letters are important for communicating outside an
Q20: Appeal to both logic and emotion in
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