Six months ago, Henri's consumer debt of $3,000 was referred to a collection agency. The first thing the agency did was to phone Henri's employer and confirm his employment. Like clockwork thereafter, every Monday afternoon Henri could expect to return home to a message on his answering machine asking for payment on account. Equally, he could expect a letter from the agency to arrive each Friday, complete with a printed return envelope for his "payment." Finally, on a monthly basis, he would receive a statement of his account, together with accruing interest, and the advice that "prompt payment will avoid our placing this matter in the hands of our lawyers for collection." A collection agency may not telephone a debtor's employer on any pretext.

Question

Quizplus · Accepted Answer

The Answer of Six months ago, Henri's consumer debt of $3,000 was referred to a collection agency. The first thing the agency did was to phone Henri's employer and confirm his employment. Like clockwork thereafter, every Monday afternoon Henri could expect to return home to a message on his answering machine asking for payment on account. Equally, he could expect a letter from the agency to arrive each Friday, complete with a printed return envelope for his "payment." Finally, on a monthly basis, he would receive a statement of his account, together with accruing interest, and the advice that "prompt payment will avoid our placing this matter in the hands of our lawyers for collection." A collection agency may not telephone a debtor's employer on any pretext.

Six Months Ago, Henri's Consumer Debt of $3,000 Was Referred