A firm in the United States outsources its technical support to a firm in South Asia.The technical support firm collects customers' personal data and submits them to the service provider.However,a customer would not want information about him or her to be available to others without his or her approval.Identify the issue associated with offshore outsourcing that would arise if the service provider is not particularly careful to ensure it has control over who has access to their data.
A)Diminishing cost advantages
B)Tax evasion
C)Data privacy
D)Jurisdiction

Question

Quizplus · Accepted Answer

The issue associated with offshore outsourcing that would arise if the service provider is not particularly careful to ensure it has control over who has access to their data is data privacy. Customers may not want their personal information to be accessible to others without their approval, and failure to ensure data privacy can lead to breaches of confidentiality and loss of trust in the company.

A Firm in the United States Outsources Its Technical Support