Trillings College invested over $450,000 in a customized learning management system so that professors could put courses online and use the Internet to deliver course content and communications to students. After the first year of use, only 20% of the faculty were using the system. Administrators were frustrated to learn that most faculty found the system difficult to use, they did not understand how to post student grades and assignments to the new platform and that students also had difficulty understanding how to find information on the system. This case is an example of which of the following information deficiency causes cited in your text?
A) Lost or bypassed data
B) User-fierce interfaces
C) Data silos
D) Non-standardized data

Question

Quizplus · Accepted Answer

The case is an example of user-fierce interfaces. The customized learning management system was difficult for faculty and students to use, leading to low adoption rates.

Trillings College Invested Over $450,000 in a Customized Learning Management