Management's sense of the organization's culture

Question

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Management's sense of the organization's culture may be quite different from employees' perceptions. This is because management is often focused on the formal aspects of the organization's culture, such as policies and procedures, while employees may be more attuned to the informal aspects of the culture, such as norms and values. Additionally, senior leaders may be removed from the day-to-day experiences of employees and therefore have a different perspective on the culture.

Management's Sense of the Organization's Culture