Paying attention to the feelings content of the employee communications process is especially important when a company is:
A) downsizing.
B) growing.
C) stable.
D) hiring.

Question

Quizplus · Accepted Answer

During downsizing, employees may feel anxious or uncertain about their job security and the future of the company. It is important for the company to communicate openly, transparently, and empathetically, and to provide support and resources to affected employees. Ignoring or minimizing the emotional impact of the process can lead to further anxiety, stress, and low morale. Therefore, paying attention to the feelings content of the employee communications process is especially important.

Paying Attention to the Feelings Content of the Employee Communications