A company is involved in business process reengineering when it is:
A) examining how work creates or adds value to the ongoing business processes.
B) rethinking and redesigning its work processes to improve quality.
C) reviewing the responsibility levels of specific jobs.
D) gathering and organizing information about tasks.

Question

Quizplus · Accepted Answer

Business process reengineering involves rethinking and redesigning work processes to improve quality, eliminate waste and inefficiencies, and streamline operations. Option A is more aligned with value stream mapping, while option D is related to task analysis. Option C is related to job design, but not necessarily business process reengineering.

A Company Is Involved in Business Process Reengineering When It