The biggest customer complaint at RR Communications was the receipt of multiple bills because of the inability of the IT infrastructure to generate one bill for multiple services.

Question

Quizplus · Accepted Answer

The statement mentions that the biggest customer complaint at RR Communications was the receipt of multiple bills, indicating that customers were receiving more than one bill. This suggests that the IT infrastructure was not set up to generate one bill for multiple services.

The Biggest Customer Complaint at RR Communications Was the Receipt