The arrival rate is the frequency at which customers arrive at a waiting line according to a probability distribution.

Name: The arrival rate is the frequency at which customers arrive at a waiting line according to a probability distribution.
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Quizplus · Accepted Answer

The statement is true. The arrival rate is typically modeled using a Poisson distribution, which describes the probability of a certain number of events occurring within a fixed interval of time or space, given an average rate of occurrence.

The Arrival Rate Is the Frequency at Which Customers Arrive