The special use of language and other nonverbal expressions to communicate important aspects of corporate life are the __________ of observable organizational culture.

Question

Quizplus · Accepted Answer

Symbols are the special use of language and other nonverbal expressions to communicate important aspects of corporate life, such as logos, colors, jargon, and slogans. Norms are unwritten rules of behavior, stories are narratives about the organization's history and legends, heroes are individuals recognized for their contribution to the organization's success, and rites and rituals are formal events that reinforce the organization's values and beliefs.

The Special Use of Language and Other Nonverbal Expressions to Communicate