Scenario E: the Management of Allied Insulation Decided to Provide

Scenario E: The management of Allied Insulation decided to provide a two-day diversity training program to its employees.During the first day,the trainer made a presentation on the myths,stereotypes,and other cultural differences that act as barriers preventing employees from contributing to the organization.The aim was to help employees get a better understanding of the organization's culture and its unwritten rules.During the second day,employees were given activities on active listening.Moreover,they were also trained on how to give and receive feedback and how to communicate effectively with others.
-During the second day of training,when employees were given activities on active listening and were taught how to give and receive feedback and how to communicate effectively with others,the trainer was implementing the component of diversity training known as ________ building.

A) scenario
B) awareness
C) skill
D) team
E) self-esteem