Communication barriers can be overcome, perceptual distortions can be minimized, and the communication process can be improved by engaging in active listening, providing constructive feedback, opening communication channels, and using space and technology.
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Q9: An active listener must never paraphrase and
Q12: The physical layout of an office or
Q45: An active listener tries to identify how
Q46: An active listener is sensitive to non-verbal
Q47: Active listening entails listening for message content,
Q48: Constructive feedback should be based on trust,
Q50: The electronic grapevine can be functional when
Q51: The best advice regarding email privacy at
Q52: Constructive feedback may only be given directly
Q54: Feedback is often effective when used with
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