When a manager molds an individual's behavior by guiding his or her learning in graduated steps, he is using ________.
A) retention processes
B) motor reproduction processes
C) programmed learning
D) shaping processes

Question

Quizplus · Accepted Answer

The term "shaping" refers to the process of gradually molding an individual's behavior by guiding their learning through small, successive steps. This is a common technique used by managers to help employees develop new skills and habits. Retention processes and motor reproduction processes are both components of Bandura's social learning theory and are not directly related to shaping. Programmed learning is a specific technique for organizing and delivering instructional materials, but it is not synonymous with shaping.

When a Manager Molds an Individual's Behavior by Guiding His