Elizabeth was hired as a customer care executive by a telecommunication provider during a period when they were extremely short-staffed.Her employers soon realized that she was impatient,easily irritated,and lacked motivation.They even began to receive complaints about her behavior from angry customers.In hiring Elizabeth,her employers were guilty of a(n)________.

Question

Quizplus · Accepted Answer

The employers made an accept error, which means they hired the wrong person for the job. Elizabeth's behavior is not suitable for a customer care executive, which is a position that requires patience and motivation to deal with customers' problems.

Elizabeth Was Hired as a Customer Care Executive by a Telecommunication