A critical incident is characterized by an unanticipated and ______ event.

Question

Quizplus · Accepted Answer

A critical incident is an event that is nonroutine and unexpected, which typically creates high stress and requires an immediate response from those involved. While a critical incident could involve violence or confusion, those attributes are not defining characteristics of a critical incident, whereas nonroutine nature is. A heroic event, while it may be unexpected, typically does not result in the same level of stress or require the same type of response as a critical incident.

A Critical Incident Is Characterized by an Unanticipated and ______