Within the healthcare industry, effective listening is a significant predictor of:
A) Patient compliance
B) Malpractice suits
C) Patient arousal
D) Patient apprehension

Question

Quizplus · Accepted Answer

Effective listening allows healthcare providers to understand their patients' concerns and needs, which can increase patient compliance with treatment plans. This can lead to improved health outcomes and lower rates of hospital readmissions. In contrast, poor listening skills can result in misunderstandings, dissatisfaction, and reluctance to follow through with recommended treatments, potentially leading to malpractice suits or other negative consequences. Patient arousal or apprehension may also be influenced by listening skills, but they are not as directly tied to healthcare outcomes as patient compliance.

Within the Healthcare Industry, Effective Listening Is a Significant Predictor