Gina and Hanna are teachers.Gina dislikes her students but pretends she likes them by making sure she acts in a friendly manner toward them.Hanna also dislikes her students but is trying to change the way she feels about them. What concept best describes what Hannah is attempting to do?

Question

Quizplus · Accepted Answer

Hanna is attempting to change her underlying emotions toward her students, which is a form of deep acting according to emotional labor theory. Surface acting involves merely altering one's outward expressions without necessarily changing one's internal emotions. Felt emotions refer to one's actual emotions, regardless of whether they are expressed outwardly. Positive affect refers to a general sense of positive mood, but does not specifically relate to the situation at hand.

Gina and Hanna Are Teachers